KLMオランダ航空のインスタグラム(klm) - 8月5日 20時38分

Smile and wave, girls. Smile and wave! #KLM #RoyalDutchAirlines #flyKLM 📸 by: @larissasmak

[BIHAKUEN]UVシールド(UVShield)

troubleveryday @carloslabadia our luggage arrived at the hotel 2 days after our flight, so that’s ok. The problem was the Communication with both the companies (klm Amsterdam-Istanbul was served by @pegasusairlines) at the phone told us that the responsability was of each other, and they didn’t give us information until our luggage arrived at the hotel.

yun_chi1 @klm waarom zijn jullie oplichters als je een ticket wil wijzigen dat je per ticket administratiekosten betaald 150 euro per ticket en een tariefverschil van je ticket. Maar dat tariefverschil uit jullie systeem van klantenservice niet overeenkomt met jullie eigen officiële corporate website en ca 300 euro duurder is ?

diana_grol Hello. My name is Diana. Two weeks ago I was in a situation where my flight was canceled and I was living in the airport. time in your airport When was canceled more 200 flights. I would like to know who is engaged in compensation issues? I can provide all tickets and boarding pass, if necessary.

klm @rileyowheaten Hi Riley, we assure you we don't mean to offend anyone! The phrase is referencing the movie 'Madagascar' where they use 'Smile and wave, boys. Smile and wave!' so we used 'girls' to keep with the original tone of the phrase in the movie. We hope that clears it up!

oliviaamcdowell You guys have lost my father luggage and are no longer answering our calls regarding it!!! We have sent an email to your customer service and you guys are not responding. HORRIBLE CUSTOMER SERVICE. WILL NOT BE FLYING WITH YOU AGAIN.

oliviaamcdowell @klm I already have and your customer service team is horrible! They keep telling me “there’s nothing they can do” or they give me the same number to call and when I do call the number I am immediately sent to voice mail!

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