KLMオランダ航空のインスタグラム(klm) - 8月1日 22時54分

Pride gives you wings. ✈️🦄 🏳️‍🌈 #KLM #RoyalDutchAirlines #flyKLM #Pride

[BIHAKUEN]UVシールド(UVShield)

hyperbolemuch I have filed a complaint of credit card fraud and complete deficiency of services against number 13519361001. My complaint is that the KLM ticket Flight number 872 from Delhi to Amsterdam booking did not specify anywhere that the ticket I was booking for a full fare did not cover economy check in bag allowance and that I would need to purchase this at the airport. This incident took place at 1.30 am. I agreed to pay and I was made to wait until 2.20 am by your ground staff : Miss Harpreet Kaur and Neha Behal because the systems didn’t work. After making me stand for 30 minutes they told me the card machine doesn’t work and took my Amex credit card (I will also be sending a copy of this complaint to American Express @americanexpress ) and said that they will be “giving their office my credit card number”. They proceeded to dictate my credit card number without my permission over a phone call which is completely illegal and equivalent to credit card fraud. I was given no receipt of this transaction and at the gate on my insistence I was given a paper printout with absolutely no official KLM transaction proof. I was made to wait for 1 hour standing: I missed my dinner at the lounge at 2.30 am at night. I requested for an escort to beat the massive queues. The escort Mr Amar Pal was rude and told me to stand behind 4 lines of people and only on my insistence did he reluctantly take me to the front. By the time security happened I had given up and waited in line, tired, hungry, exhausted and harassed. On further investigation to my request your online website explicitly states that check in baggage on intercontinental flights up to 50kg costs 35 Euro at the airport while the KLM staff charged me 70 euro and gave me a non signed receipt. Not only is this illegal, it’s absolute consumer fraud. I would like to be contacted by your legal team for immediate redressal. @klm

and.i_hllr !!!important!!! @klm has a fleet of not enough planes to cover all their flights that are planned per day!!!! They look which flights they can cancel and where they can easily put the passengers on other flights! Don’t spend your money here!!!! Leaving your money here is stupid, you could’ve burnt it yourself. Would bring the same effect! DON’T FLY KLM!!!

marianabovone How long do you take to resolve when a baggage is broken during the flight? It happened to me in a flight from Edinburg to Amsterdam on July 27th and I’m still waiting for the final solution. It’s difficult to travel with a broken luggage

klm @kristi_sult We're sorry to read that. If you want to share his experience with us, please be so kind to do this via Messenger, Whatsapp or Twitter as we do not offer any service via Instagram.

liannexjenske Wauw ben zo blij dat ik in de toekomst misschien hiervoor mag werken💪🏽 Hopefully everything works out en mag ik over een paar jaar met deze geweldige maatschappij werken💙 Blue blood

mikerosela Get influencers that embrace pride next time, not influencers are afraid of it because of the way some people chose to dress.

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