ロック&リパブリックのインスタグラム(kohls) - 6月29日 00時58分

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[BIHAKUEN]UVシールド(UVShield)

justin_murray43 Hello, I’m a US Navy Vet who is in the process of buying his first home. Back in February 2019, I was trying to pay the full amount on the kohl’s credit card, but the cashier failed to put in the correct amount. $5 dollars was the remaining balance and it accrued late penalties of up to $75. When I was notified by kohl’s csr. They accepted fault and waived the late chargers to the account. However, since it is views as a late or missed payment my credit score has dropped 60 points. I’m writing to you because I just received a response letter from your reviewer who denied my claim in order to reverse this and fix my credit with the credit bureau. Because of my low credit score I’m not eligible got a few veteran home loan programs. Pretty much... this $5 is going to cost me upwards to $7000. I am going to request again if someone at kohl’s can assist me this situation as I am just trying to buy a home. Nothing less and nothing more.

justin_murray43 Hello, I’m a US Navy Vet who is in the process of buying his first house. Back in February, I was trying to pay the full amount on the kohl’s credit card, but the cashier failed to put in the correct amount. $5 was the remaining balance and it accrued late penalties of up to $75. When I was made aware by kohl’s CSR. They accepted fault and waived the late charges to the account. However, since it is viewed as a late payment my credit score has dropped 60 points. I’m writing to you because I just received a letter from your reviewer personnel who denied my claim to fix my credit with the credit bureau. Because of my low credit score I’m not eligible for a few veteran home loan programs. Pretty much .. this $5 is going to cost me upwards to $7000. I am going to request again if someone at kohl’s can assist me in this situation as i am just trying to buy a home. Nothing more and nothing less.

justin_murray43 @kohls I understand and thank you for responding and acting on this. I just wanted the opportunity to plead my case and be heard. I’m not looking for anything else other than to fix this error on my credit. It’s time sensitive as well so that’s why I went this route.

kamnsaunders Dear, @kohls this beautiful black boy is one of my VERY best friends! One of the most deserving people i know! Thank you for hiring him and thank you for being a representation of diversity and all it’s beauty!! ❤️❤️❤️ @prncejon

kohls @justin_murray43 Hi Justin, we're sorry but our social media team isn't available overnight. We see your email and have shared it with the appropriate teams - someone will be in contact with you.

renebean18 @justin_murray43 I really hope they do the right thing and remove the negative info right away ! Please post here how they handled it. I hope for the best !

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