CNBCのインスタグラム(cnbc) - 5月21日 18時58分
with @cnbcmakeit: Small talk. Few people enjoy it, many have to endure it. But for all the effort it takes to conduct small talk, you should walk away with at least some sort of a connection.
The key to making the most out of small talk, according to Harvard researchers, is to simply ask the other person follow-up questions. In a series of experiments, researchers analyzed more than 300 online conversations and found that those who were asked more meaningful follow-up questions (a.k.a. questions that aren’t “how are you?” or “what do you do?”), found the other person much more likable.
“When people are instructed to ask more questions, they are perceived as higher in responsiveness, an interpersonal construct that captures listening, understanding, validation and care,” the researchers wrote.
You can become an expert in small talk by following these eight steps, at the link in bio.
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#smalltalk #officetalk #professional #connections #listening #understanding #empathy #empath #research #officelife #office #conversation #tips #cnbc #cnbcmakeit
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